Resume

Group Product Manager March 2024 - Present

Product Lead November 2021 - March 2024

Senior Product Manager August 2020 - October 2021

  • Own the product vision and strategy for HubSpot’s most-used surface, the record page (1M+ daily views), leading a 40-person cross-functional team of product managers, UX designers, and engineers, while directly managing three product managers

  • Delivered a company-wide, multi-year initiative transforming HubSpot’s CRM into a highly customizable platform for upmarket enterprise customers, increasing average deal size by 55% and customer CSAT by 16%

  • Featured in four consecutive INBOUND conference keynotes and selected as a recurring speaker for three INBOUNDs, recognized for top-rated sessions with audiences of 500+

  • Presented quarterly business reviews to execute leadership team on progress and business results

  • Collaborated with go-to-market and product marketing teams to determine go-to-market strategy, set pricing & packaging, and create promotional marketing materials for features

Senior Product Manager August 2019 - July 2020

Product Manager April 2018 - July 2019

  • Lead product vision and strategy for cross-functional Revenue Management & Pricing team on industry’s largest cloud-based Tripadvisor Experiences platform with seven software engineers and one UX designer

  • Directed team of data science and engineering in implementing dynamic pricing infrastructure to optimize prices for all 360K+ Experiences products that is forecasted to generate $10M in annualized incremental revenue

  • Drove product roadmap for building machine learning algorithms to solve users’ problems, such as improving product photo quality by 21%, increasing sort model conversion by 8%, and extracting insights from customer reviews that reduced page bounce rate by 5%

  • Analyzed large data sets using Google BigQuery to prioritize roadmaps based on projected revenue estimates, track project progress against defined metrics, and evaluate user behavior to identify opportunities

  • Developed go-to-market strategy for paid premium features through extensive user research, user testing, financial modeling, and collaboration with marketing, sales, customer support, finance, and legal teams

Associate Product Manager August 2015 - March 2018

  • Executed on product roadmap for cross-functional EHR cloud platform team on top revenue-earning product with six software engineers and one UX designer

  • Overhauled critical and complex hospital billing workflow to significantly increase interface usability and save clients $1M in annual operational costs from saved staff time